TESTIMONIALS

Please read through some of our reviews below to see what our amazing clients have said about our services in the past! If you want to read more reviews, check out our Facebook Page or our Google Listing.

What a gentleman.

★★★★★
My family always use Arrow. They are prompt and reliable. I have a broken ankle and just needed a very short journey today. The driver was lovely and helped me in and out of the car. What a gentleman. Thank you
- Helen Waters

Couldn’t fault it all.

★★★★★
Easy to use machine booking system in the airport and pre payment taken then. Driver sat outside ready and waiting and helped with luggage and chatted nicely with us the whole way home. Driver was Car 88. Couldn’t fault it all. Thank you
- Rachel Costello

Excellent driver

★★★★★
Excellent driver. Really impressed. Service was quick after a difficult journey and safe delivery home was very welcome.
- Erika Dale

Great service.

★★★★★
Great service. The driver arrived 10 minutes early to allow us time to load our luggage and was patient, helpful and friendly.
- Laura Silcock

Prompt efficient service.

★★★★★
Prompt efficient service. A bit overpriced but convenient and have never been let down. Many thanks.
- Paul Martin

Always on time and great conversation

★★★★★
As usual always on time and great conversation. My journey soon passed. Always book via the ap and on pre pay makes transaction lovely and smooth no messing about
- Jeremy Reynolds

No problems,

★★★★★
Always use via the app. No problems, generally on time and can track the car anyway so all good. Happy.
- James Miller

Lovely friendly driver

★★★★★
Lovely friendly driver -- sorry I didn't get his name but he was car 288. On our way to the airport we had used T-Line and the driver was hurling me and my 9-year-old daughter round corners at 4 a.m. doing 50+ mph in 30 zones, explaining he had another job to get to at 4.20. Although I persuaded him to cut it out, the Arrow driver 288 was just automatically relaxed and pleasant, not intrusive with his conversation but very kind and took the roads gently (and legally) without needing to be prompted. He also didn't regard our taxi that we'd paid for as his personal nightclub, so there was no music on when we got in -- great service from a gentleman with etiquette who was acting appropriately and had read our situation well (I don't have anything against music being already on in a cab if I'm in a gang getting collected from a nightclub). And he also stepped out to put our luggage in the boot, on his own initiative, which seems increasingly uncommon these days -- often the just stay sitting there, pop the boot and leave it to you. I'll definitely use Arrow from now on to get TO the airport, not just to get home from it. HIGHLY RECOMMENDED. The kind of taxi driver that actually deserves his tip.
- Billy D

Will definitely be using this service again.

★★★★★
Booked return trip to Leeds Bradford airport. Driver going to the airport was very pleasant. We arrived back from our holiday an hour earlier than planned but only had to wait a couple of minutes and our driver picked us up early. Booked the return journey online so got a small discount. Will definitely be using this service again.
- Louise Styan

Superb driver!

★★★★★
Ordered at Leeds Bradford airport amidst four flights arriving at the same time at 01:45 - prompt service - great system at the airport to book and pay. Superb driver who couldn’t have been kinder and more thoughtful - we had a tired five year old.
- Nick Ellerby

I love the app

★★★★★
I love the app, it's really convenient. I've saved my credit card and they email a receipt when the journey is completed, perfect for business expenses. The drivers are polite and usually on time. Had a few instances where they've been 5 mins late but you can see on the app how far away they are. I'd definitely recommend Arrow
- Pete Schofield

Super helpful

★★★★★
Great service from Leeds to mcr and back! Will definitely use again. Office staff Kerry and Gary were super helpful. Thanks again
- Tesh Parmar

Definitely use them again

★★★★★
Booked in advance return journey to Leeds Bradford airport. Immediate confirmation. Prompt service with texts confirming driver on way along with details of car and reg. Upon return same as above. Professional, prompt service with competitive prices. Have used them several times and will definitely use them again.
- Lisa Barber

Will definitely recommmend them

★★★★★
Booked taxi to take us to airport . Received text telling us about the taxi and it was on it's way. On time and driver was very pleasant and careful driver. Will definitely recommmend them.
- Bob McGuire

Pick up on time

★★★★★
Pick up on time. Very friendly, helpful and safe driver. Excellent service, always use them.
- Rachel Adam-Smith

Lovely service

★★★★★
Only had to wait 2 mins at the airport at 1am, and lovely service.
- Sarah Craw

They are always on time

★★★★★
I love arrow, they are always on time, professional and the car and drivers always look smart and clean, very friendly company and good price, my driver was called Naveed and he was ace, had a great conversation on my way to work 🙂 will continue to use arrow for as long as they continue to operate
- Ollie Barry

Polite friendly driver

★★★★★
Very good service, arrived on time and safely delivered to airport after a good journey. Liked being notified car on way and then able to track car to pick up.Removed stress. Polite friendly driver.
- Ian